--- title: "WhatsApp Business API for gyms | GymSetora" description: "Send gym renewal reminders, birthday wishes and check-in confirmations on the WhatsApp Cloud API, from GymSetora's number or your own business number." url: https://www.gymsetora.com/integrations/whatsapp-business updated: 2026-10-22 --- [Home](https://www.gymsetora.com/) › [Integrations](https://www.gymsetora.com/integrations) › WhatsApp Business WhatsApp Business # WhatsApp Business API integration for gyms GymSetora sends gym messages through the official WhatsApp Cloud API: renewal reminders with a Pay button, birthday wishes and check-in confirmations. Start on GymSetora's managed WhatsApp number with no setup, or connect your own WhatsApp Business number with its Meta phone number ID and access token, which is stored encrypted. Pro+ or add-on [Start 14-day free trial](https://app.gymsetora.com/signup) [Ask on WhatsApp](https://wa.me/919328819265?text=Hi%2C%20I%27d%20like%20to%20know%20more%20about%20GymSetora) ## How it works 1. **Start on the managed number** Switch on the messages you want; they go out from GymSetora's managed WhatsApp number. 2. **Or connect your own number** Enter your WhatsApp Business phone number ID and access token from Meta in settings. 3. **Get the templates approved** Your own account needs the same message templates approved by Meta — ask us for the template text. 4. **Messages switch over** Once connected, reminders and confirmations come from your number. ## Which messages does GymSetora send on WhatsApp? - Renewal reminders 3 days and 1 day before expiry, on the day and 3 days after, with a Pay button. - Birthday wishes at 8:00 AM IST. - Check-in confirmations with the days left on the plan. - Login codes for the member app. - Churn Radar win-back messages (Pro and Enterprise). ## Managed number or your own? The managed number lets you start the same day. Your own number puts your gym's name and number on every message. Either way, members who reply STOP are opted out. WhatsApp Business at a glance | API | Official WhatsApp Cloud API (Meta) | | --- | --- | | Sender | GymSetora's managed number, or your own WhatsApp Business number | | Your number needs | Phone number ID, access token, approved templates | | Token | Stored encrypted | | Opt-out | Members reply STOP | | Plans | Pro and Enterprise, or Growth + ₹499/month add-on | ## Which plan includes it? - Pro+ or add-on Messages come from GymSetora's managed WhatsApp number, or from your own WhatsApp Business number once you connect it - Pro+ or add-on Connect your own WhatsApp Business number with its Meta phone number ID and access token; the token is stored encrypted - Pro+ or add-on Automatic WhatsApp reminders 3 days and 1 day before expiry, on the day, and 3 days after - Pro+ or add-on WhatsApp check-in confirmation showing how many days are left on the member's plan - Pro+ or add-on Members who reply STOP are opted out of WhatsApp messages On Growth: add **Official WhatsApp Cloud API** for **₹499/month** (incl. GST). [Compare plans and prices](https://www.gymsetora.com/pricing) ## WhatsApp Business: questions owners ask **Do I need my own WhatsApp Business API account to use GymSetora?** No. GymSetora can send from its managed WhatsApp number straight away. Connecting your own WhatsApp Business number is optional. Pro+ or add-on **How do I connect my own WhatsApp Business number?** Enter the phone number ID and access token from your Meta WhatsApp Business account in GymSetora settings. The token is stored encrypted, and your account needs the same message templates approved by Meta. Pro+ or add-on **Which plan includes WhatsApp automation?** Automatic WhatsApp messages are included in Pro and Enterprise, or on Growth with the ₹499 a month WhatsApp add-on. Pro+ or add-on ## Related - [Automatic WhatsApp fee reminders for gyms](https://www.gymsetora.com/features/whatsapp-fee-reminders) GymSetora sends WhatsApp renewal reminders 3 days and 1 day before expiry, on the day and 3 days after, with a Pay button that pays your own UPI ID. - [Gym member retention: No-Show and Churn Radar](https://www.gymsetora.com/features/member-retention) Find members who stopped coming with the No-Show Radar, log follow-ups, and on Pro let Churn Radar score risk nightly and send WhatsApp win-backs. - [Member app for gyms: QR pass, receipts, renewals](https://www.gymsetora.com/features/member-app) A member app with no app-store download: QR entry pass, plan and expiry, receipts, class booking, attendance history and UPI renewal for your gym members. Start today ## Bridge every gym to growth. Bring your member list from Excel, collect fees by UPI to your own account and let members check in with a QR. Try every self-serve plan free for 14 days. [Start 14-day free trial](https://app.gymsetora.com/signup) [Staff sign in](https://app.gymsetora.com/login) No card required · Prices include GST [Chat with us on WhatsApp](https://wa.me/919328819265?text=Hi%2C%20I%27d%20like%20to%20know%20more%20about%20GymSetora)