Referral & partner program terms

1. Who can take part

• Owners, managers and trainers of a gym that uses GymSetora. Each gets a personal referral code in the app.
• Partners: businesses that supply or serve gyms and that we have approved for the partner directory. Approved partners also get a referral link.
• You must be at least 18 and, for a partner, allowed to act for the business you list.
• Taking part is free. We never ask for a fee, a deposit or a UPI PIN to let you join or to pay you, and we never call or message you to ask for a one-time code: you type the code we send into our own form.

2. How a referral is counted

• A referral counts only when the new gym signs up using your link or enters your code at signup. A code cannot be added to a gym after it has signed up.
• A gym can have only one referrer: the code used at signup.
• When a gym owner opens your link, their browser remembers your code for 60 days and brings it to signup. If they open another referrer's link later, the first code still applies; a code they type at signup replaces it.
• Before it signs up, the new gym is told that it was referred and that you may earn a reward. Its price does not change because of the referral, and it can remove the code.
• You cannot refer yourself or a gym you own or run. A code is not attached when the new account's phone number or email matches yours.
• We may pause a code that is being misused.

3. The reward

• A reward is earned only on the referred gym's first paid GymSetora invoice. The 14-day free trial, later renewals, and upgrades or add-ons bought later do not earn anything.
• If the first payment is for a yearly plan, the reward is a share of that invoice's amount before GST: 10% to 20% for a gym owner, manager or trainer (10% until we set a higher rate for your code), or the partner's own rate for an approved partner: 15%, 20% or 25%, or 10% or 15% for a partner who joined as a student. We set a partner's rate when we approve them and tell them on WhatsApp.
• If the first payment is for a monthly plan, the reward is 100% of that invoice's amount before GST, for everyone.
• We may change a partner's rate. A change applies only to rewards created after it; a reward already created keeps the rate it was created with.
• The reward amount is shown to you in the app once the gym has paid.
• A partner who joined as a student receives a signed GymSetora certificate of business development work after 3 of their referred gyms have qualified for a reward. The certificate records the work done; it is not a job offer, internship or academic credit.

4. Hold, approval and payment

• Each reward is held for 30 days from the gym's payment, in case the payment is refunded or reversed.
• After the hold, we review and approve the reward, and pay it within 7 working days.
• We pay to the UPI ID or bank account you save and record the transaction reference (UTR). Check your details carefully; we are not responsible for a payment sent to the details you gave us.
• A gym owner may choose a credit on their own GymSetora bill instead of cash. A bill credit cannot be exchanged for cash later.
• Rewards are personal to you and cannot be transferred.

5. When a reward is cancelled

We may cancel a reward that has not been paid, or recover one that has, if:

• the referred gym's payment is refunded, reversed or charged back;
• the referral was a self-referral or a fake or duplicate gym, or broke the rules in section 7; or
• the information you gave us is false.

We will tell you the reason, and you can ask us to look at it again (section 11).

6. Tax

• Rewards are income in your hands, and you are responsible for any tax on them.
• We deduct tax at source (TDS) only where Indian income-tax law requires it, at the rate the law sets at the time of payment. We may ask for your PAN before paying; if a valid PAN is not provided where TDS applies, a higher rate may apply as required by law.
• All rewards are inclusive of any GST. If you are registered for GST, you must give us a valid tax invoice for the reward amount before payout.
• If you work for a gym, check that taking a reward is allowed under your arrangement with that gym.

7. What is not allowed

• Spam: bulk or unwanted messages, calls or emails, or contacting people who have asked you to stop or who are on the Do Not Disturb register.
• False or exaggerated claims about GymSetora, its prices, features or results, or promising anything we do not offer.
• Presenting yourself as GymSetora, its staff or an official reseller, or using our name or logo in a way that suggests it.
• Banned promotion channels: paid search or social ads bidding on “GymSetora”, our brand terms or common misspellings (including Google Ads, Meta Ads and Bing Ads); posting referral codes on coupon, deal or cashback websites; cookie stuffing, automated pop-ups, iframe embeds, and cold automated messaging.
• Sharing your reward with the gym to get it to sign up, unless we agree in writing.
• Creating fake gyms or accounts, or any other trick to earn a reward.

Breaking these rules can lead to rewards being cancelled and the code or listing being removed.

8. Partner listings

• We review every application, including a phone call and a check of the business, before a listing appears. We may decline an application without giving a reason.
• An approved listing shows your business name, contact name, phone, email, website, city, category and description to staff of gyms on GymSetora. Your GSTIN and our review notes are never shown.
• You must keep your details true and up to date, and your description accurate. You must not present your business as part of GymSetora.
• GymSetora does not sell, recommend or guarantee any partner's products or services. Any deal is between the gym and the partner, who should give the gym a proper GST invoice.
• Gyms can report a listing. We may hide, suspend or remove a listing at any time, for example after reports, if we cannot reach you, or if the details are no longer true.
• Your private tracking link is for you alone. If it is shared by mistake, ask us to replace it and the old one stops working.

9. Your data

• As a referrer, you see the name and stage of the gyms you referred and your reward amounts, never their contacts, plan or invoices.
• We use the details you give us to run the program: to verify you, show your listing, work out and pay rewards, and meet tax and legal duties.
• A partner can withdraw consent to being listed at any time by contacting us, and the listing is then removed. We keep payment and tax records for as long as the law requires.
• Everything else about how we handle personal data is in the privacy policy.

10. Changing or ending the program

• We may change these terms, the reward or the program, or end it, with at least 30 days' notice on this page and in the app.
• Changes do not affect rewards already earned: a reward for a first payment made before a change or the end is paid under the terms in force when that payment was made.
• You can stop taking part at any time, and a partner can ask us to remove their listing.
• Taking part does not make you our employee, agent or reseller, and you cannot make promises on our behalf.

11. Questions and disputes

If you disagree with a decision about a referral, a reward or a listing, contact our partner desk on WhatsApp (+91 74397 87013) or at [email protected] with the details and we will reply within 5 working days.

These terms are governed by the laws of India. Courts at Kolkata, West Bengal have exclusive jurisdiction.