WhatsApp reminders
Automatic WhatsApp fee reminders for your gym
GymSetora sends automatic WhatsApp renewal reminders 3 days and 1 day before a membership expires, on the expiry day and 3 days after, at 10:00 AM IST. Each message shows the amount due and a Pay button that opens the member's UPI app to pay your own UPI ID. Members who already renewed are skipped.
Pro+ or add-on
How it works
Connect WhatsApp and add your UPI ID
Use GymSetora's managed WhatsApp number, or connect your own WhatsApp Business number. Add your UPI ID in settings so every reminder can carry a payment link.
Switch on the messages you want
Expiry reminders, birthday wishes and check-in confirmations are switched on one by one for your gym. Nothing is sent until you turn it on.
GymSetora sends them every morning
Expiry reminders go out at 10:00 AM IST on the four reminder days. Each reminder is sent once, and members who have already renewed are left out.
The member taps Pay
The button opens a secure page that launches the member's UPI app with your UPI ID and the amount filled in. The money goes straight to your account.
What does the reminder say?
The reminder greets the member by first name, names your gym, says when the plan expires (or how many days ago it expired) and shows the amount due. If the amount isn't known it says “as per your plan”. Under the message is a Pay button.
The Pay link works for 7 days. It always pays the UPI ID that is in your settings when the member opens it, so changing your UPI ID later never sends money to an old account.
Whose number do the messages come from?
Messages come from GymSetora's managed WhatsApp number, so you can start without any WhatsApp Business API setup. When you connect your own WhatsApp Business number, reminders come from your number instead.
Will members get spammed?
No. Each reminder day is sent once per membership, members who renewed early get nothing more, and anyone who replies STOP is opted out of WhatsApp messages from your gym.
Other WhatsApp messages GymSetora can send
- Birthday wishes at 8:00 AM IST, with your gym's name.
- A check-in confirmation that shows how many days are left on the member's plan.
- A one-tap renewal reminder staff can send from a member's profile any day, at most once a day per member.
On Starter? Send reminders from your own WhatsApp
Automatic reminders are on Pro and Enterprise, and on Growth with the WhatsApp add-on. Every plan, including Starter, can send fee reminders from the staff phone's own WhatsApp with one tap: GymSetora opens WhatsApp with a ready message that has the amount, your UPI ID and a payment link.
WhatsApp reminders: questions owners ask
Do I need the WhatsApp Business API to send automatic reminders?
No. GymSetora sends reminders from its own managed WhatsApp number, so you can start straight away. You can connect your own WhatsApp Business number later and reminders will come from your number instead.
Pro+ or add-on
Can I change the reminder days?
The automatic schedule is fixed: 3 days and 1 day before expiry, on the expiry day and 3 days after, at 10:00 AM IST. Staff can also send a one-tap renewal reminder from any member's profile on any day.
Pro+ or add-on
Does the reminder payment go through GymSetora?
No. The Pay button opens the member's UPI app with your own UPI ID and the amount filled in, so the money goes straight to your bank account. GymSetora takes no commission.
Pro+ or add-onAll plans
How much do automatic WhatsApp reminders cost?
Automatic WhatsApp reminders are included in the Pro and Enterprise plans. On Growth they are a ₹499 a month add-on (prices include GST). Starter can send reminder links from the staff phone's own WhatsApp. Every self-serve plan starts with a 14-day free trial.
Pro+ or add-onAll plans
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Bring your member list from Excel, collect fees by UPI to your own account and let members check in with a QR. Try every self-serve plan free for 14 days.
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